Analytical Creative – Data driven insights and creative solutions to improve customer experience and goal realization
Charlene Li, founder and CEO of Altimeter Group fights the good fight in a recent Harvard Business Review article — ” Why No One Uses the Corporate Social Network ” — but ultimately makes a conclusion that’s not supported by her own data. In a 2014 study, Altimeter found that deployed “social collaboration” tools aren’t widely used. (These are often called enterprise social networks, or what I’d rather refer to generically as work media, […]
Imagine an organization that is completely digitally connected. Colleagues connect seamlessly with each other across silos and across the globe. Management has its finger on the pulse of the company, aware of every crisis-induced quickening. And throughout the organization there is a deep sense of connection to the purpose and mission of the organization, and to each other, breaking down hierarchies in the process. Snap! Leaders – it’s time to wake up from this […]